Changes to our online access from October 2025 - increasing access to routine care

From 1 October 2025, we will keeping Dr.iQ, powered by Evergreen, open between 8am and 6.30pm for routine requests. This will allow patients to make non-urgent requests, submit medication queries, and raise administrative requests.

If you have a routine (non-urgent) request, you can submit your request online using the Dr.iQ app, powered by Evergreen. Simply select the option: “I need help, but it’s not urgent.”

You can read more about this here.

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Welcome to The Practice Prospect House

Our GP Practice is here to help you stay healthy by providing high-quality, easy-to-access care. We care about our patients and communities, and we work hard to improve your experience and health outcomes every day.

Why not register with us online!

Register with our surgery online, the process is quick and easy. Simply fill out the online form and submit it.

How can we help you?

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Opening times

Monday: 8.30am to 1pm, reopens 2pm to 6pm
Tuesday: 8.30am to 1pm, reopens 2pm to 6pm
Wednesday: 8.30am to 1pm, reopens 2pm to 6pm
Thursday: 8.30am to 1pm, reopens 2pm to 6pm
Friday: 8.30am to 1pm, reopens 2pm to 6pm
Saturday: Closed
Sunday: Closed

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Contact us

Telephone: 01494 862 325
Email: prospect.house@nhs.net
View our full contact details here

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Out of hours

If you need urgent medical care when the centre is closed, you should telephone NHS 111.

''Dr. Firth is absolutely wonderful. Her genuine care and compassion for her patients is clear in everything she does. After being badly let down by GPs in the past - an experience that almost cost me my life - I feel incredibly grateful to have her as my family’s GP.''

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The Practice Prospect House
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